Homebuying Services

Homebuying Services

Dragas Warranty

Even after closing, we’re with you every step of the way. New homeowners can count on our warranty department to quickly and conveniently handle their requests. We’ll also help you easily determine what’s under warranty in your new home, and for how long. It begins with the orientation meeting and inspection. There you’ll receive the complete “Homeowner’s Warranty Agreement” covering all responsibilities in detail.

Here’s a brief overview of the program:  

  • “Cosmetic” items (as outlined in the warranty) are addressed at the one-month mark of your ownership. Other warrantable items will be addressed at our eleventh month warranty visit.

  • Only emergencies will be addressed outside the one month and eleven month timeframes.

To initiate an action, simply submit an online request using the Warranty Request Form below.

In addition, we offer warranties for between two and 10 years of homeownership through Quality Builder’s Warranty. Our two-year warranty protects your home against specified defects in the wiring, piping and duct work, as well as any major structural defects as defined in the warranty. Three to 10 year warranties will replace, repair or pay the reasonable cost of the repair or replacement, through its insurer, should any major structural defect (as defined by the warranty) occur during this period.

Trade Partner Information

We know you will be happy in your new home, but we also realize that homes occasionally need service. So, for your convenience and the quickest response to your needs, we are listing the trade partners to call.

There will be no service charge for warranty items, but you will be responsible for any charges involved for a non-warranty service call (i.e. tripped circuit breaker, burnt out light bulbs, clogged air filter, owner-caused plumbing obstruction, structure wiring, etc.). Please follow up with our Warranty Department by sending an email to Warranty@dragas.com so we may follow up with our trade partner after your emergency repair request.

For emergency situations that cannot be handled by a supplier or utility service, call the Dragas Companies Warranty Department at 757-965-4345. Non-emergency service requests must be submitted in writing and cannot be accepted over the phone.

Electric Emergency Repairs (House Wiring): 
Electrical Connections - (757) 487-4287

Plumbing System Emergency Repairs:
Mallory and Abbey Hill: Curtis Key - (757) 312-8345 x 101
Fernhill, Halstead, and Crofton: DaviShar (757) 420-9352 x1
Heritage Homes: Central Plumbing (757) 424-3761

Heating and Cooling Emergency Repairs:
Mallory, Crofton, Halstead and Abbey Hill: Indoor Air (757) 543-3551
Fernhill - Comfort Systems (757) 558-6007

Appliance Emergency Repairs:
Mallory, Crofton, Halstead and Abbey Hill - General Electric 1-800-432-2737
Fernhill: Virginia Appliance Repair - (804) 461-0759

Garbage Disposal Emergency Repairs:
General Electric 1-800-432-2737

Condo and Homeowner Association Advantages

Owning your own home is wonderful, and also a responsibility. When you choose to live in a condominium community, there are condo or homeowner association (HOA) fees that lighten some of that responsibility as certain maintenance and management duties are handled collectively, typically for a monthly fee.

Here’s what is covered in our communities:

  • Landscaping and front lawn maintenance for homes
  • Maintenance of community amenities and common areas
  • Master insurance policy for common areas
  • Reserve fund for common element replacement
  • Trash removal
  • In some cases, monthly water and sewer costs

In addition, condo/HOA fees provide homeowners exclusive use of community amenities, such as:

  • Private community center for resident enjoyment
  • Resort-style pool with cabana and outdoor kitchen with grilling stations
  • Children’s playground
  • 24/7 community fitness center
  • Community lakes and walking paths
  • Welcoming community entrance
  • Professional landscape design, and plan for continual care of grounds

Dragas Mortgage

At Dragas Mortgage, we offer our customers the kind of personal service that makes the home buying process a seamless one. See how we can guide you through the purchase process and help you make decisions with confidence.